Delivery Information

 Free Shipping on Orders Over $50 

  • Enjoy the benefit of free shipping on any order exceeding $50. This offer automatically applies at checkout for qualifying orders.

Estimated Delivery Dates

Australia 7-15 working days 7 usd
New Zeland 7-15 working days 7 usd
USA 7-15 working days 7 usd

Working Days Consideration

  • Our delivery estimates are based on working days and do not include weekends or public holidays.

Order Processing Time

  • Order processing ranges from 2 to 5 days, depending on our current workload. Generally, orders are processed within an average of 3 days.

Potential Delivery Delays

  • While we strive for timely delivery, please note that delays may occur due to external factors such as delivery service disruptions, weather conditions, or logistical challenges. We appreciate your understanding and commitment to minimizing any inconvenience.

Taxes and Duties

  • Please note that for international orders, customers are responsible for any applicable taxes and duties levied upon the order’s arrival in the destination country. These charges are not included in our prices and may vary depending on local regulations.

For precise delivery information regarding your specific order, please check the details on the product’s page. We are committed to your satisfaction with our delivery services.

Undeliverable or Refused Packages

During checkout, kindly wield precision when inscribing your delivery address, including apartment/suite numbers. Packages boomeranging back due to erroneous or insufficient addresses can be set on course again for a small additional fee. Alternatively, a refund will hike your way, subtracting the initial shipping cost. Regrettably, packages returning due to customer refusal or duty/tax nonpayment will trigger a refund minus ALL original return shipping expenses and any carrier-imposed return fees.

Our contact information is posted below:

E-mail: info@cutelyaustralia.com
Call: +61291881615

Warehouse AU: 15 Kendall Street, C/O K77994, Clyde, NSW 2142, Australia
Warehouse US: Brooklyn Boulevard STE 900, Brooklyn Park, MN 55445
Warehouse PRC: Rm 2009, Central Park Jingan, No. 329 Hengfeng Road, Shanghai